CommunicationHUB
Capgemini

Turn costs into a competitive advantage by moving to digital channels and streamlining multi-channel communication (CCM) capabilities.

Turn costs into a competitive advantage by moving to digital channels and streamlining multi-channel communication (CCM) capabilities.

Capgeminiā€™s Communication HUB is an outbound communication solution built using industry leading tools and technologies. It combines document generation, management and delivery services into a single solution framework. It can easily integrate into any existing ecosystem with simple APIs and can manage and track the life cycle of communication over multiple channels - Print, Email, eSignature. SMS, FAX, Voice, etc.

Some salient features include:




  • Template design & management

  • Multiple channels ? Print, Email, SMS, Voice, eSignature etc.

  • Preference & Consent management

  • Communication life cycle tracking and dashboards

  • Document storage & retrieval

  • OOTB connectors for upstream systems & channels

  • API based integrations

  • Scalable and Secure

  • Flexible models ? managed and usage based

https://www.capgemini.com/in-en/service/customer-communications-management/

Email
financialservices@capgemini.com

URL
https://www.capgemini.com/in-en/service/customer-communications-management/