Product Info
Sinch is the global cloud communications platform for all your mobile marketing needs. We help enterprises around the world to cut through the noise with personalized cross-channel experiences, boosting engagement, increasing sales, and reducing churn.

We’re trusted to deliver over 35 billion engagements a year, serving 1000+ enterprise customers - including 9 out of 10 of the largest US tech companies.

Get Closer!
Build valuable relationships by treating customers like friends. Design hyper-personalized conversational messages with customer data, and connect with customers when they want, on the channel they prefer. When you speak directly and meaningfully through trusted channels, everyone wins!

Get Growing!
We make it easy to scale up! Our cloud technology takes you from pilot or proof-of-concept to global high-throughput delivery at the click of a button. Sinch’s self-serve mobile campaign generator helps you optimize the process with pre-defined templates, analytics, and multiple mobile channels. And, of course, you get detailed performance and engagement dashboards to prove the ROI of your mobile messaging.

Get More!
Whether you’re looking for the direct utility of a text message, or the immersive experience of personalized video or rich mobile pages, Sinch has the tools you need. Engage successfully with your customers on their terms - creating more trust and more revenue.

Highlights:
- Unique Mobile Campaign Generator helps marketing teams create relevant, personalized, cost-effective global campaigns
- Need SMS? One-way or two-way, go global with Sinch’s tier-1 super network of 350 direct carriers around the world
- Easy to use onboarding process - you’ll be up and running within minutes
- Always secure and high-speed delivery. Sinch works actively to prevent fraud and spam, and is trusted by 8/10 largest tech companies in the world
- Fully GDPR-compliant

The Sinch Product Suite:

Mobile Campaign Generator
Enables marketing teams to easily design, send, and manage rich mobile messaging campaigns and conversations

Engagement Enablers
Personalized Messaging, Verification, Number Masking

Communication APIs
Cross-channel messaging, Voice, Video

Operator Portfolio
Revenue Assurance, RCS as a Service and Network Infrastructure

Super Network
The world’s largest global network of direct operator connections

Email
support@sinch.com

Phone
+46 844 682 803

URL
https://go.sinch.com/customer-service/

Other information:
If you’ve run into problems using our services, let us know! We’ve got a support team standing by, ready to solve your issues and get you back to business.

All of our online customers get the Basic Support package, which includes free 24/7 email support. However, if you are looking for something a little more comprehensive we have the Pro Support Package, with 24/7 telephone support and a 4 hour guaranteed response time, you’ll always be covered.

EMEA
Lindhagensgatan 74
112 18 Stockholm
Sweden
Tel: +46844682803

Americas
7000 Central Parkway
Suite 1480
Atlanta
GA 30328
Tel: +14703008394

APAC
321 Orchard Road
08-01
Orchard Shopping Centre
Singapore 238866
Tel: +6531583155