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eGain for AEM
eGain Corp

Extend Knowledge Management capabilities through eGain KM components in Adobe Experience Manager (AEM) to deliver a pre-integrated web experience for customers

Extend Knowledge Management capabilities through eGain KM components in Adobe Experience Manager (AEM) to deliver a pre-integrated web experience for customers
February 11, 2021
Experience Manager
English, German, French, Japanese, Italian, Spanish, Korean, Simple Chinese, Norwegian, Finnish, Swedish, Czech, Turkish, Romanian

eGain provides an easy and seamless way to integrate eGain knowledge into the Adobe Experience Manager application. Using this solution, the eGain knowledge content is available as components and thus can be inserted using drag and drop capability into the pages built using the Experience Manager. In addition, Experience Manager authors can leverage the ’Search’ and ’Most frequently Used’ components while building the page thus enabling the end users to search for content and access the top FAQs respectively. This integration empowers customers to build powerful and rich pages by leveraging the eGain knowledge application.

Documents
User Guide
Release Notes:

Package download: https://egain-my.sharepoint.com/personal/amitv_egain_com/_layouts/15/onedrive.aspx?id=%2Fpersonal%2Famitv%5Fegain%5Fcom%2FDocuments%2FAdobe%2FPackage&originalPath=aHR0cHM6Ly9lZ2Fpbi1teS5zaGFyZXBvaW50LmNvbS86ZjovcC9hbWl0di9FbS1mdjBtSW5hNUR1bU5OTHFsbC0tQUJ0Qkk1cWFBOURWVjU2WW9HVmNzTE1RP3J0aW1lPWRfdlBFTkxaMkVn

Installation instructions:
 eGain_solve_for_aem_install_config_guide.pdf

Email
adobedl@egain.com

Phone
1.866.787.8246

URL
https://www.egain.com/egain-support/

Content Management  Customer  Customer Experience  Web Content Management  Mobile Web