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Genesys Predictive Engagement
Genesys Predictive Engagement

Predictive Engagement administrators can now use a new extension in the Adobe Experience Platform Launch catalog to customize and deploy the Genesys Predictive Engagement

Predictive Engagement administrators can now use a new extension in the Adobe Experience Platform Launch catalog to customize and deploy the Genesys Predictive Engagement

When you use Adobe Launch to deploy the Genesys Predictive Engagement tracking snippet, Genesys Predictive Engagement tracks standard visitor journey events, including pageviews and form entries. You can also use Adobe Launch's prebuilt extensions, rules, action, events, and conditions to track other events that are specific to your webpage and business needs.

Installation instructions:
https://all.docs.genesys.com/ATC/Current/Event/Adobe_Launch

Email
customercare@genesys.com

Phone
+1.866.980.0590

URL
https://genesyspartner.force.com/customercare/GenesysCommunityLogin

Other information:
Predictive Engagement administrators can now use a new extension in the Adobe Experience Platform Launch catalog to customize and deploy the Genesys Predictive Engagement tracking snippet.

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