Experience Platform Launch
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Genesys Predictive EngagementPredictive Engagement administrators can now use a new extension in the Adobe Experience Platform Launch catalog to customize and deploy the Genesys Predictive Engagement
Genesys Predictive EngagementGenesys Cloud pulls in select customer profile information from Adobe Experience Platform (AEP) to personalize engagements in real time.
Contact LabThe integration of Contactsend and Adobe Analytics enables customers to increase returns on their digital marketing campaigns.