Genesys Predictive Engagement
Experience Platform Launch
Predictive Engagement administrators can now use a new extension in the Adobe Experience Platform Launch catalog to customize and deploy the Genesys Predictive Engagement
Genesys Predictive Engagement
Genesys Cloud pulls in select customer profile information from Adobe Experience Platform (AEP) to personalize engagements in real time.
Contact Lab
The integration of Contactsend and Adobe Analytics enables customers to increase returns on their digital marketing campaigns.