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Agility Loyalty + Adobe Experience Cloud

Improving customer experience increases spend, loyalty and acquisition in the buying cycle

Improving customer experience increases spend, loyalty and acquisition in the buying cycle

The Epsilon Agility Loyalty & Adobe Experience Cloud solution delivers enhanced customer experience leading to better acquisition, retention and loyalty. The solution provides clients/customers with a cost effective and seamless way to harness the power of Adobe Experience Cloud and Agility Loyalty for personalized cross channel execution in a top-tier loyalty platform. It gives them the ability to segment, target and scale efforts across multiple channels.
Prime deliverables include:
• Drive to enroll/acquisition.
• Social -support, community, campaign
• Attribution Reporting
• Campaign Management - PII to on-boarding and targeted content delivery
• Mobile app

The business value this solution provides:
• Increases transparency in accuracy and quality of data.
• Aligns asset management to enforce brand standards to ensure quality content.
• Provides seamless orchestration to drive right content to the right targeted audience.
• Allows marketing managers to focus on the quality of content.

The business results this solution has provided clients/customers:
• 60% increase in engagement
• 5% decrease in media spend
• 63% increase in coupons driven from digital ads

Documents
AEC_Agility Loyalty solution overview_ADOBE INTERNAL.pdf
Epsilon Loyalty + AEC_external-facing-one-sheet.pdf
LoyaltyOne - Epsilon Internal Partner Spotlight July 2019

Email
doug.hughes@epsilon.com

Phone
(601) 810-4051

URL
https://us.epsilon.com/data-driven-marketing-solutions/customer-focused-loyalty-program

Other information:
To learn more about this solution, go here or contact Doug Hughes at Doug.Hughes@epsilon.com